coincidence

Dedicated and versatile Facility & Business Operations professional with proven expertise in workplace administration, business analysis, and guest re...

About

Dedicated and versatile Facility & Business Operations professional with proven expertise in workplace administration, business analysis, and guest relations. Skilled in streamlining processes, driving operational efficiency, and ensuring compliance across diverse industries. Adept at stakeholder management, vendor coordination, risk mitigation, and financial planning, with a track record of delivering sustainable, high-quality outcomes.

Skills

Business Operations

Workplace & Property Management Space Utilization Transition Management Event Management SOP Development Project Management Continuous Improvement

Risk & Compliance

EHS (Environmental Health & Safety) Risk Management Emergency Preparedness Regulatory Compliance Security Management

Vendor & Stakeholder Management

Vendor & Contract Management Procurement Inventory Control Stakeholder Engagement Help Desk Support

Financial Management

Budgeting & Financial Planning MIS & Reporting SLA & KPI Management Audit (Internal & External)

Tools

Site Ops VMS IMT ARCHIBUS BIM CRM

Experience

Senior Business Analyst

Aedium Design

01/04/2025 - Present

Partnered with leadership to define business requirements and align strategy with multidisciplinary design projects. Streamlined workflows (proposal, tendering, client onboarding, project delivery) to improve efficiency. Analyzed project data (costs, timelines, win-rates) and delivered dashboards for decision-making. Acted as liaison between design, operations, BIM, and project teams to ensure cross-functional alignment. Drove process improvements, change management, and adoption of digital tools. Mentored junior analysts and built team capability in documentation and data analysis.

Workplace Administrator

Pure Storage India

01/07/2024 - 01/03/2025

Oversaw daily workplace operations, facility upkeep, and vendor management. Managed AMC schedules, procurement, budgeting, and expense control. Ensured compliance with health, safety, and environmental regulations. Handled staff training, scheduling, and performance management. Drove space utilization, sustainability initiatives, and risk mitigation plans. Maintained MIS reports, documentation, and presented performance updates.

Operational Manager

Transfer Relocations

01/01/2024 - 31/12/2024

Managed procurement, PR/PO, inventory, utilities, and operations reporting. Oversaw project planning to execution, ensuring timely and cost-effective delivery. Handled risk management, emergency preparedness, and business continuity. Streamlined statutory compliance across multiple sites, eliminating nonconformities. Managed operational and capital budgeting, financial reporting, and contracting. Utilized tools for efficient operations.

Resident Manager

Altruist Hotel

01/01/2023 - 31/12/2023

Delivered high-quality guest experiences by overseeing daily hotel operations. Managed recruitment, training, and performance of hospitality staff. Directed scheduling, compensation, and HR compliance processes. Ensured smooth coordination across departments for guest satisfaction.

Guest Relations Executive

Bizgurukul

01/01/2022 - 31/12/2022

Organized and coordinated operations to maximize efficiency and service quality. Hired and supervised staff, ensuring adherence to service standards. Handled budgeting, expenses, and procurement of supplies/equipment. Resolved customer issues and implemented feedback for continuous improvement. Prepared reports and presented insights to senior management.

Education

B.Com

01/01/2021 - 31/12/2024

NEET IT

- 31/12/2022

Score: 250

HSC

- 31/12/2021

86%

SSLC

CBSE

- 31/12/2021

75%

Contact

Email: coincidencefor143@gmail.com